Office of the Chief Minister
Complaints and feedback about a government service
Kɔmplen ɛn fidbak
Who this is for
Any citizen who wishes to complain about, or give feedback on, a government service.
What to bring
- Details of the office and the date of the visit
- Any reference number or receipt you were given
- A written account of what happened
What to do
- Raise the matter first with the office concerned and ask for its complaints procedure.
- Keep any reference number, receipt or written response you are given.
- If unresolved, escalate to the responsible ministry's complaints desk.
- Record the date and the name of the officer you dealt with at each step.
Still not sure? Ask.
Ask about Complaints and feedback about a government service in English or Krio. Every answer shows its source.
Sources
- Drafted for MDA review — not yet confirmed by the ministry
Last verified 2026-08-29